Privacy Policy

Privacy Policy

Buzón E, SA de C.V., better known as Buzón E®, residing in street Horacio No. 340 Floor 3, Colonia Chapultepec, Mexico City, Miguel Hidalgo, CP 11570, in Mexico City, Mexico, and internet portal, is responsible for the use and protection of personal data and we inform you about the following:

For what purposes will we use your personal data?

The personal data we collect from you is necessary for the service requested, and we will use it for the following purposes:

  •  Processing services, administration of Electronic Document and Digital Invoicing through Internet, and any notices related to the provision of services hired.
  •  For commercial and marketing purposes.

What personal information will we use for these purposes?

To carry out the purposes described in this Privacy Policy, we will use the following personal information:

Natural person:

  •  Registered name or Corporate name.
  •  R.F.C.;
  •  Contact name / email;
  •  Telephone with area code;
  •  Business address;
  •  Office Address for service if different from prior;
  •  Contact Title.

Legal entity:

  •  Full name of legal representative;
  •  Identification data of the legal document which empowers the representative;
  • Email;
  • Contact Title.

How can you access, modify or cancel your personal data, or oppose its use?

You have the right to know what personal data we hold about you, the reasons and the conditions we use them (access). It is also your right to request correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); to remove it from our records or databases whenever you consider that it is not being properly used (cancellation); and oppose the use of personal data for specific purposes (Opposition). These rights are known as ARCO rights.

Similarly you can revoke consent, given us, for the use of your personal data. However, it is important to note that not all cases can accommodate your request or terminate the use immediately.  It is possible for some legal obligations we will continue to require your personal data. Also, you should consider that for certain purposes, revocation of consent means that we will not continue to provide the service you requested, terminating your relationship with us.

To address any request for ARCO rights or revoke consent, you must submit your request in writing to Buzón E®, which must meet and contain the following:

Holder's name, address, IFE copy / professional identification card copy, passport copy or the legal representation of the holder. The clear and precise description of the personal data to those seeking to exercise any right, any other document or item that facilitates the location of personal data.

This information will be sent to the Department of Information Security: email, residing in street Horacio No. 340 Floor 3, Colonia Chapultepec, Mexico City, Miguel Hidalgo, CP 11570, in Mexico City, Mexico Tel: 59014800 ext. 41270; An answer will be sent within a maximum of twenty (20) working days from the date on which the request for access, rectification, cancellation, opposition received or revoked consent was made. If the determination is accepted, it will become effective within 15 (fifteen) calendar days following the date on which you receive an answer.

How can you limit the use or disclosure of your personal information?

In order to limit the use and disclosure of your personal information, we offer the following means:

Register in the Public Registry to avoid publicity, which is overseen by the Federal Consumer Protection, in order that your personal data is not used for advertising or promotion of goods or services companies. For more information on this registry, you can consult the Internet portal PROFECO or directly contact it.

The use of tracking technologies on our Internet portal.

Please note that Buzón E pages and sites do not use technologies with which it is possible to monitor your online behavior.

How can you find out about changes made to this Privacy Policy?

This Privacy Policy may undergo modifications, changes or updates resulting from new legal requirements, from our own needs, for products or services we offer; from our privacy practices; from changes in our business model, or from other causes.

We suggest you check every 6 months for Privacy Policy updates through our website

Last update: January 22, 2016.